One of the most frustrating things that happens at a doctor’s office is when you have to wait a long time before getting to see the doctor. In an office where efficiency is an issue, you could wait an hour or more after your scheduled appointment time. This is incredibly frustrating. In addition, it decreases your overall experience and could have a negative effect on your care.
The Importance of Efficiency
To be efficient means to be as productive as possible. Ideally, in healthcare, an efficient doctor would see every patient at the exact time of their appointment. However, this rarely happens. Sometimes it is due to another patient’s appointment taking longer than expected, causing the doctor to fall behind schedule. Other times, it is a matter of the office just not working in an efficient manner. If this is the case, then it becomes the responsibility of the doctor to analyze and fix efficiency issues.
Steps to Improvement
Making health care more efficient is a constant struggle. It is really easier said than done. This industry isn’t one where you can plan out every minute of every day. Unexpected things happen on a regular basis that can throw efficiency out the window. However, providers can and should strive to be as productive as they possibly can in order to provide the best care and experience to their patients.
Improving efficiency starts with figuring out where the problems are. This often falls to the facility administrator, as explained by USC Online. The administrator has to analyze problems and find solutions that will not affect the level of care being provided. This can be tricky, but a good administrator will be able to get it done.
There are many hurdles that can get in the way, though. Efficiency cannot come at the expense of following healthcare policies, such as those explained by the University of Cincinatti Online. Keeping compliant with laws and regulations is essential. Sometimes it becomes a careful balancing act to make an office more productive while also staying within the legal perimeters. This is often one of the biggest hurdles that will need to be tackled.
A Bonus Effect
As an office begins working on increasing productivity and become more efficient, there is a side effect that patients will see. In fact, there are a couple. Chances are they will have a more pleasant experience at doctor’s visits because they won’t be waiting for long periods in the waiting room. However, an even better perk is that a more efficient office might lead to lower healthcare costs. Less waste means savings, which can be passed onto the patients, which is a win-win situation for everyone.
An efficient office is something that all providers in the healthcare industry should strive for. While patient care is the highest priority, many providers also know that productivity could be improved. When this happens, it does affect the patients, so improving efficiency is not just something that will benefit the office. It worth it for providers to take the time needed to see how they can make their office run more efficiently and overcome issues that are holding productivity back.